Partnering with Sharesy
- I'm interested in partnering with Sharesy - how can I get my venue listed?
- What is the difference between a regular hirer and an occasional hirer?
- How much money could my venue make with Sharesy?
- When listing my venue and spaces, do you charge a set up fee?
- What does Sharesy do?
- What type of facilities or spaces do I need to partner with you?
Managing my listings
- I want more bookings, can Sharesy help me?
- How can I add a new space to my existing venue?
- What is the Sharesy booking fee?
- Does my pricing need to include Public Liability Insurance?
- How do I update the photos on my listing page?
- How do I change the price per hour?
Managing my schedule
- How do I update my opening hours or standard availability?
- How can I access the host dashboard?
- How do I sync with my existing calendar? (Google, Outlook and more)
- How do I block off time in the Sharesy calendar for non-booking related events?
- How do I add, edit or delete a block on my calendar?
- I'd like to give access to the Sharesy dashboard to someone else at my venue.
Managing my bookings
- How do Sharesy bookings work?
- How can I export booking data to create reports?
- I no longer work at the venue, how do I transfer my contact details?
- What can I see when I log into my Sharesy dashboard?
- I’m interested in migrating my existing bookings to Sharesy, how does this process work?
- What is the process for accepting recurring bookings?
Problems on the day of the booking
- The booker stayed longer than their booked time, what should I do?
- The booker left a mess, what should I do?
- A hirer forgot items at my venue. How do I return them?
- I've found damage which relates to a booking at my venue, what now?
- As a host, I want to leave feedback for Sharesy - how can I do that?
Payments
- How can I change my bank account or other details on Stripe?
- How do I view my previous payouts?
- How do I get paid by Sharesy?
- I'm having trouble setting up my Stripe account to receive payouts for my venue
- How can I check the payout from Sharesy?
- How does the venue receive the funds?