In your reminder email (received 2 days before your event) we have included the venue's emergency contact number. Please call this number immediately and it will ring through to the person on-call directly at the venue who can support.
You can also message the host directly by going onto the venue's listing page and clicking on "message venue", as seen in the image below:
If you require further support or if you want to raise a complaint about a venue, please get in touch which Sharesy who can support during business hours, Monday to Friday.