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  2. Booker FAQs

Booker FAQs

Your frequently asked questions, answered here.

Managing my booking

  • How do I make a booking?
  • I need to reschedule my booking, what should I do?
  • What happens to our booking if there are more Government COVID restrictions?
  • The listing page says there are tables and chairs, do we contact you or the venue about this?
  • I need to cancel a booking, what should I do?

On the day of my booking

  • No one has shown up at the venue, what do I do?
  • What if there is a problem during my booking?
  • What should I do when I leave the venue?
  • What happens when I turn up for my booking?

After my booking

  • I forgot items at the venue. How can I get them back?
  • How can I leave feedback for the host or Sharesy?
  • Uh oh, we've damaged the space or items in the space - what now?
  • Am I entitled to a refund if the space isn't what I expected?
  • I've got a complaint about the venue or space, who should I contact?

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