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Your frequently asked questions, answered here.
Managing my booking
How do I make a booking?
I need to reschedule my booking, what should I do?
What happens to our booking if there are more Government COVID restrictions?
The listing page says there are tables and chairs, do we contact you or the venue about this?
I need to cancel a booking, what should I do?
On the day of my booking
No one has shown up at the venue, what do I do?
What if there is a problem during my booking?
What should I do when I leave the venue?
What happens when I turn up for my booking?
After my booking
I forgot items at the venue. How can I get them back?
How can I leave feedback for the host or Sharesy?
Uh oh, we've damaged the space or items in the space - what now?
Am I entitled to a refund if the space isn't what I expected?
I've got a complaint about the venue or space, who should I contact?
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