Skip to main content
Sharesy Helpcentre Help Centre home page
  1. Sharesy Helpcentre
  2. One-off Bookings
  3. Managing my booking

Managing my booking

  • I made a booking but now I need to cancel it, what should I do?
  • I want to extend my booking, can I pay later?
  • The venue has not confirmed my booking, how can I follow up on this?
  • Will I get a refund if the venue cancels my booking?
  • I have paid for a venue, is my booking confirmed?
  • How do I add an extra room?
  • How do I change the room booked at the venue?
  • How long will my refund take to process?
  • Can I cancel or reschedule my booking due to the weather?
  • Can I have extra time for setting up or tidying up?
  • What is your cancellation policy?
  • Can I bring food to Sharesy venues?
  • Do Sharesy venues allow animals?
  • Can I bring a bouncy castle to my Sharesy venue?
  • Do I need to set up the furniture in advance?
  • How do I request what furniture I need for my event?
  • How can I know what furniture is provided with the venue?
  • How do I know if the venue allows alcohol?
  • How do I know what the venue will allow me to bring?
  • Do the venues have any restrictions?
  • I need to book later than the times available, can I request an extension?
  • I've made a booking and want to visit the venue to have a look around
  • I have made a booking and want to ask the host a question before my event
  • I need to reschedule or extend my booking, what should I do?
  • I think I've been charged the wrong amount, what should I do?
  • Can I get a VAT receipt for my booking?

©