Managing my booking
- I made a booking but now I need to cancel it, what should I do?
- I want to extend my booking, can I pay later?
- The venue has not confirmed my booking, how can I follow up on this?
- Will I get a refund if the venue cancels my booking?
- I have paid for a venue, is my booking confirmed?
- How do I add an extra room?
- How do I change the room booked at the venue?
- How long will my refund take to process?
- Can I cancel or reschedule my booking due to the weather?
- Can I have extra time for setting up or tidying up?
- What is your cancellation policy?
- Can I bring food to Sharesy venues?
- Do Sharesy venues allow animals?
- Can I bring a bouncy castle to my Sharesy venue?
- Do I need to set up the furniture in advance?
- How do I request what furniture I need for my event?
- How can I know what furniture is provided with the venue?
- How do I know if the venue allows alcohol?
- How do I know what the venue will allow me to bring?
- Do the venues have any restrictions?
- I need to book later than the times available, can I request an extension?
- I've made a booking and want to visit the venue to have a look around
- I have made a booking and want to ask the host a question before my event
- I need to reschedule or extend my booking, what should I do?
- I think I've been charged the wrong amount, what should I do?
- Can I get a VAT receipt for my booking?