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  2. Hosting FAQs

Hosting FAQs

Your frequently asked questions, answered here.

Partnering with Sharesy

  • What does Sharesy do?
  • I'm interested in partnering with Sharesy - how can I get listed?
  • What type of facilities or spaces do I need to partner with you?
  • Do a need a letting policy to partner with Sharesy?
  • How long does it take to get my venue and spaces live on the site?
  • How does insurance work with Sharesy?
See all 7 articles

Managing my listings

  • How can I make changes to my space or venue listing?
  • Do I need to charge VAT on bookings?
  • When listing my venue and spaces, do you charge a set up fee?

Managing my schedule

  • How can I access the online portal?
  • I've forgotten my username or password - help!
  • How do I sync with my existing calendar? (e.g. Google Cal, Outlook and more)
  • How do edit the availability for my spaces or schedule?
  • Can I export or import existing booker details?

Managing my bookings

  • What If I want to cancel a booking at my venue?

On the day of a booking

  • My booker hasn’t shown up at the venue, what do I do?

After a booking

  • My booker forgot items at my venue. How do I return them?
  • I want to leave feedback, how do I do that?
  • I've found damage which relates to a booking at my venue, what now?

Payments

  • How can I be sure to trust you with paying our venue?
  • What if someone cancels their booking - do I still get paid?
  • When will I get paid for bookings at my venue?

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