Hosting FAQs

Partnering with Sharesy

• What does Sharesy do?
• I'm interested in partnering with Sharesy - how can I get listed?
• What type of facilities or spaces do I need to partner with you?
• Do a need a letting policy to partner with Sharesy?
• How long does it take to get my venue and spaces live on the site?
• How does insurance work with Sharesy?

See all 7 articles

Managing my listings

• How can I make changes to my space or venue listing?
• Do I need to charge VAT on bookings?
• When listing my venue and spaces, do you charge a set up fee?

Managing my schedule

• How can I access the online portal?
• I've forgotten my username or password - help!
• How do I sync with my existing calendar? (e.g. Google Cal, Outlook and more)
• How do edit the availability for my spaces or schedule?
• Can I export or import existing booker details?

Managing my bookings

• What If I want to cancel a booking at my venue?

On the day of a booking

• My booker hasn’t shown up at the venue, what do I do?

After a booking

• My booker forgot items at my venue. How do I return them?
• I want to leave feedback, how do I do that?
• I've found damage which relates to a booking at my venue, what now?

Payments

• How can I be sure to trust you with paying our venue?
• What if someone cancels their booking - do I still get paid?
• When will I get paid for bookings at my venue?